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What are your terms of purchase?

All sales are final. No returns or refunds. We want to assist you in finding the heirloom pieces you desire, so please contact us with any questions.


Do you only carry the lines and pieces that are shown on roseark.com?

We carry over 200 different designers so there is much more in our stores than on roseark.com. Contact us and we will send you images of other pieces.


How do I put on my Kathy Rose for Roseark bangles?

Never pull the tail away from the head in downward motion. Always open the bangles out, inside edges out and away from each other and with little force.

Then, set your intention. Slip your wrist in while rotating. It will be snug with the head and tail grabbing your wrist. Once on, grip the outside edge of head and tail and push back together (opposite of how opened).

The cuffs will mold to your wrist. They are meant to sleep, shower and wear all time.


Is the Roseark House Cross exactly the one worn by Taylor Jacobson, Lindsay Lohan, Miley Cyrus, Vanessa Hudgens and more?

Yes. The Roseark House Cross is the original favorite worn by these celebrities and others.


What is Rosearkrated.com?

Rosearkrated.com is our blog. Through rosearkrated.com, we are able to showcase new designers, items, fashion thoughts and events at Roseark.


Do you ship Internationally?

We do ship internationally, although we do not ship to every country. Select "International Shipping" as your shipping option when checking out on roseark.com for more information and contact us if you have any problems.


What is a CVV?

Card Value Verification is the three digit code on the back or four digit code on the front of your card. This is another way card companies use to protect your account from fraud.


Why should I create a Client Account on roseark.com?

By creating your Client Account, you will be registered both with roseark.com and rosearkrated.com. This allows you an easier checkout process, as you will not have to re-enter your information each time. You will also be able to save items to your Roseark Wishlist for future pampering.


How do I submit to be showcased at Roseark?

To submit for consideration, Email: submit@roseark.com

Submission Policy
Roseark has a very strict process by which we select the designers and lines that will be featured in our gallery. Submitting to Roseark through Roseark.com, company email, officers, employees or through our physical locations does not constitute agreement by Roseark to accept, promote, distribute or sell your product, or any other product.

Unsolicited Materials
We do not solicit or wish to receive any confidential, secret or proprietary information or other material from you through the Web Site or Roseark mail and email addresses, or in any other way. Any information or material submitted or sent to us, will be deemed not to be confidential or secret. By submitting or sending information or other material to Roseark you represent and warrant that the information is original to you and that no other party has any rights to the material.


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E-mail call 310.395.6706
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